Salesforce Analyst (Business/Functional)
We are looking for a Salesforce Analyst (Business/Functional) to strengthen the Equans Belux Salesforce Expertise team in Brussels.
In this role you are assigned to a specific Product team. You become part of a team of different analysts, architects, developers, SDMs, service coordinators and PL’s.
Do you have a thorough Salesforce background, possess good organization skills as well as the ability to interact with the business (analyze new requirements and turn them into good solutions)?
Then continue reading and apply!
Details of the job:
- you analyze the needs of the different business users throughout different projects
- you work in an agile methodology
- you fill the gap between the business and the developers
- you collaborate with teams in other technologies
- you collaborate with a team of Salesforce architects, analysts, administrators and developers to help them determine the most appropriate technical strategy and designs to meet business needs
- you follow and understand new Salesforce products and technical capabilities resulting from product releases and acquisitions
- you work together with the other developers and validate their solutions before and during development, while also performing QA when required to ensure that they meet the needs of clients
- you write test cases that can be delivered to clients and support them during UAT
- you write test scenarios and execute tests
- you document processes, requirements, solutions and user guides
- you may be involved in translating business requirements into technical specifications
- you communicate intensively with your team about status, technical issues and creative solutions
Lines of communication
You will be in contact with the CIO, the infrastructure teams, the business divisions and supporting teams, the IS project leaders and other analysts.
Are we a match?
- you have a bachelor’s or master’s degree in IT or equal by experience
- minimum experience of 3 years in Salesforce technology (medior to senior profile)
- you have worked for at least 2 years in an agile environment
- you have experience with translating business requirements to functional requirements in the form of user story
- software: MS Office, Azure devops, MS Visio
- knowledge of Salesforce System Administrator, Salesforce Service Cloud, Salesforce Field Service Lighting, Salesforce App Builder, Salesforce Community/Experience Cloud is a plus
- you have an understanding of agile approaches and underlying principles
- you can set up test cases and guide the business during testing
- you are pro-active and have a problem solving mindset
- you are customer-oriented and have a learning mentality
- you can work independently
- you value the team’s success more than you value your personal achievements
- you communicate in a concise but kind way and have good social skills
- you are open for very regular mobility across all sites of Equans in Belgium
- languages: full professional proficiency in English, Dutch and French
As of today, we are managing 9 different Salesforce platform organizations with a need of day-to-day support & optimization and a healthy flow of new upcoming Salesforce projects within the Equans Benelux scope. We have a strong implementation of the Field Service Lightning product as well as the Service Cloud.
Want to tackle tomorrow’s multi-technical challenges with us?
Then join our experts in the various innovative and exciting projects of Equans. You get the opportunity to use your technical skills as well as to discover cutting-edge technologies and help customers in the 3 major transitions of today: the energy transition, the industrial transition and the digital transition.
Joining Equans is more than that! You also get:
- a competitive salary in line with your education and experience
- interesting training and career opportunities
- group-, hospitalization-, disability insurance
- eco & meal vouchers, representation allowance
- concessionary travel, lease car
- smartphone with subscription, laptop, internet fee
- additional paid leave, seniority leave, homeworking
We are looking forward to meeting you!
Are you interested in this position and do you have questions? Please contact our HR colleague Olivier Gustin - +32 489 80 94 75 or olivier.gustin@external.equans.com
IS Analyst | Service Now
We are looking for an experienced Service Now Information Systems Analyst to strengthen the IT team in Brussels.
You become part of a team of SDMs and service coordinators.
The job?
- you analyze the needs of the different business users throughout different projects
- you work in an agile methodology
- you fill the gap between the stakeholders and the developers
- you interact with architects and experts to ensure the solution’s implementation
- you are able to customize or parametrize software suites (ServiceNow) when possible
- you prepare and execute a testing of the solution
- you document processes, requirements, solutions and user guides
- you oversee development and improvement of the Service Request catalog and Self-Service Portal
- you provide expert advice, support, and recommend best practices for ITSM/HR/SPM/POM process as implemented in the ServiceNow tool
Are you up for IT?
- you have at least 3 years of experience in:
- functional and/or business analysis
- the ServiceNow tool
- IT Service Management
- you have worked for at least 2 years in an agile environment
- knowledge of CIS ITSM, CSA, ITIL required
- knowledge of CIS POM, CIS HRSD, CIS SPM/ITBM is a plus
- software: MS Office, MS Visio
- you can set up test cases and guide the business during testing
- you communicate in a concise but kind way and have good social skills
- you are pro-active and have a problem solving mindset
- you are customer-oriented and have a learning mentality
- you can work independently
- you value the team’s success more than you value your personal achievements
- you are open for very regular mobility across all sites of Equans in Belgium
- languages: full professional proficiency in English, Dutch and/or French
Want to tackle tomorrow’s multi-technical challenges with us?
Then join our experts in the various innovative and exciting projects of Equans. You get the opportunity to use your technical skills as well as to discover cutting-edge technologies and help customers in the 3 major transitions of today: the energy transition, the industrial transition and the digital transition.
Joining Equans is more than that! You also get:
- a competitive salary in line with your education and experience
- interesting training and career opportunities
- group-, hospitalization-, disability insurance
- eco & meal vouchers, representation allowance
- concessionary travel, lease car
- smartphone with subscription, laptop, internet fee
- additional paid leave, seniority leave, homeworking
We are looking forward to meeting you!
Are you interested in this position and do you have questions? Please contact our HR colleague Olivier Gustin - +32 489 80 94 75 or olivier.gustin@external.equans.com
Cybersecurity SPOC CISO Modern Workplace
Are you looking for a new place to develop your skills, exercise your entrepreneurial spirit and promote the technical expertise of our teams?
As part of its new organization and the global challenges facing Equans in the field of cybersecurity, the IT department in Brussels is looking for a Cybersecurity SPOC CISO Modern Workplace.
Within the Equans IT department, you will be part of the Cybersecurity team and the SLS Modern Workplace, in charge of defining and implementing the global cybersecurity strategy of Equand. This includes implementing worldwide security programs as well as coordinating the various teams in charge of the cybersecurity within the Group.
This team is led by the Global CISO who you will directly report to.
As a cybersecurity referent in the SLS Modern Workplace, you are accountable worldwide of the information security of all components related to the End User (IAM, IT workplace, O365, ITSM,…). In close connection with the SLS (Shared Line of Services) and our IT outsourcing partner, your mission will be to maintain and enhance our security posture by monitoring security KPI's, driving cyber risk assessments and technical audits and tracking remediation plans.
Your main tasks and activities:
- for any cybersecurity topics, you are the main point of contact for our IT outsourcing partners and solutions partners. You represent Equans during security committees with SLS suppliers
- you define and maintain the Third-Party Assurance plan with our IT sourcing partner during the SLS service delivery (monitoring/follow-up, improvement)
- you define main controls, track the KPI's and drive a remediation plan within Equans' teams (SLS or local)
- you contribute to major cyber incidents with the CERT
- you contribute to the creation of security standards and guidelines related to his scope – in liaise with Group cybersecurity expertise - and in charge of its communication and promotion to the IT operational teams (SLS or local)
- you contribute within the Architecture Design Authority (AD; OKTA, O365,…)
- you follow-up the transversal projects of the Group for the information security and cybersecurity aspects
- you organize, with the Equans CERT, penetration testing and technical audits before these projects go to production
- you maintain a strong relationship and good collaboration with the different M-CISO's and cloud teams of various entities within the Group
Are you up for IT?
- you have a higher education degree (an engineering degree in cybersecurity or a master’s degree in computer science and networks) or a proven experience as a security architect (more than 5 years)
- you are recognized for your expertise in securing systems, with ideally some related certifications (CISSP, CEH, CompTIA Security+ ou GSEC) or certifications from main solutions dedicated to Modern Workplace
- good knowledge of Microsoft environments (AAD, AD,…) and Microsoft security components (MDO, MDI, MDE, CASB,…)
- good understanding of technologies related to systems security (operating systems, identity & access management tools, reverse proxies, EDR, etc.)
- good knowledge of network architecture and related security components (firewalls, IPS, DNS, etc.)
- knowledge of security information frameworks and risk management is useful (ISO/IEC 27001, 27002 and 27005,…)
- knowledge of Microsoft Office 365 and/or OKTA is a plus
- some experience in programming or scripting is a plus (e.g. Python)
- you are comfortable working in a decentralized and multicultural organization, with heterogenous maturity levels in terms of cybersecurity and architecture practices
- you are autonomous, energetic and show initiative
- you are a good communicator who develops and maintains good relationships
- you have strong ethics and can exercise discretion
- you are fluent in English and French
Want to tackle tomorrow’s multi-technical challenges with us?
Then join our experts in the various innovative and exciting projects of Equans. You get the opportunity to use your technical skills as well as to discover cutting-edge technologies and help customers in the 3 major transitions of today: the energy transition, the industrial transition and the digital transition.
Joining Equans is more than that! You also get:
- a competitive salary in line with your education and experience
- interesting training and career opportunities
- group-, hospitalization-, disability insurance
- eco & meal vouchers, representation allowance
- concessionary travel, lease car
- smartphone with subscription, laptop, internet fee
- additional paid leave, seniority leave, homeworking
We are looking forward to meeting you!
Are you interested in this position and do you have questions? Please contact our HR colleague Olivier Gustin - +32 489 80 94 75 or olivier.gustin@external.equans.com