Service Manager Messaging & Collaboration

Equans in Brussels is looking for a Service Manager Messaging & Collaboration.

As part of Equans’ journey to become an autonomous organization, we are building a new IT Operating model, in which we will be working as a global organization to deliver some of our core IT components. As a Group we have defined a number of Shared Line of Service which will deliver services globally across all business units (24/7).

As a Service Manager Messaging & Collaboration you participate in the construction of the Global Shared Line of Service Digital Workplace. The Digital Workplace SLS will be delivering services on workstations (~ 55K workstations at term), Office 365 (up to potentially 100K employees), Identity and Access Management components (Okta) and other global security services (Intune, Proofpoint, Crowdstrike,…). Your focus will be on the O365 service line.

You become part of a new team of global IT players. A team you co-construct together with colleagues/squad members across the globe. You participate in the selection of a new outsourcing partner and transition services from the existing Engie CORP IT/Engie IT teams. In the initial phase, the start-up will be handled in a program approach to transition afterwards in a “standing” service line.

Details of the job:

• as Service Manager you are responsible for the overall budget and for defining a cost/financing model with the Group IT Performance team to be able to cross charge and deliver value for money services
• you lead a team of O365 experts and you select and manage service providers to deliver global service
• you work closely with technology providers such as Microsoft,…
• you are in charge of Build and Run activities (including implementations, migrations, obsolescence initiatives)
• as a people manager/servant leader you assist the team in creating a more internal structure (portfolio, resource forecasting, team meetings, community alignment,…)

Lines of communication

You report to the Service Line Manager Digital Workplace. You work closely together with the Group CIO Council and more particular with the Group CTO & CISO.

What do you need to be successful in this function?

• you have at least 10 years of experience in complex IT organization(s)
• you have experience in agile ways of working
• strong and proven technical knowledge in mentioned domains (O365,…)
• proven experience in managing complex program and/or service teams, ideally 24/7
• proven experience in working with large outsourcing partners, ideally offshore
• you are pro-active and have a problem solving mindset
• you are able to work in a fast-paced and very demanding environment
• you have a hands-on attitude and are open to tasks outside of the classic task description
• you are customer-oriented and have a learning mentality
• you value the team’s success more than you value your personal achievements
• you communicate in a concise but kind way and have good social skills
• you are open for travelling to other regions (once per Q)
• languages: full professional proficiency in English and French

Want to tackle tomorrow’s multi-technical challenges with us?

Then join our experts in the various innovative and exciting projects of Equans. You get the opportunity to use your technical skills as well as to discover cutting-edge technologies and help customers in the 3 major transitions of today: the energy transition, the industrial transition and the digital transition.

Joining Equans is more than that! You also get:

• a competitive salary in line with your education and experience
• interesting training and career opportunities
• group-, hospitalization-, disability insurance
• eco & meal vouchers, representation allowance
• concessionary travel, lease car
• smartphone with subscription, laptop, internet fee
• additional paid leave, seniority leave, homeworking

We are looking forward to meeting you!

Are you interested in this position and do you have questions? Please contact our HR colleague Olivier Gustin - +32 489 80 94 75 or olivier.gustin@external.equans.com

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Project Management Officer

We are looking for a Project Management Officer (PMO) for our office in Brussels.

Your job?

• you provide oversight on Equans IT projects by maintaining best practices and documenting project status and strategy in one place
• you provide project management office support to the IT Program Director and the IT Program Managers, including scope and budget retrievals
• you support project team members with documentation tracking, and quality review
• you follow-up project execution and consolidate reporting: documentation review, testing, delivery,…
• you gather data about project progress and producing reports. You get things done: when you need information or help, you look for it and find it easily within Equans IT
• as the project portal administrator you maintain the project’s SharePoint site and ensure that folders are structured well, documents are regularly updated & organized effectively and version control is correctly applied
• you interact with internal and external stakeholders
• any other PMO duties as mandated by the IT Program Director

Are you up for IT?

• 1-3 years of experience in a project support or project coordination role
• you are a self-starter with a passion for IT project management
• you have excellent organizational and time management skills with the ability to prioritize tasks and meet deadlines
• you have strong interpersonal skills: as an important part of the team, you work in harmony with others to achieve goals
• you communicate clearly and precisely
• you are fluent in English (mandatory) and Dutch or French

Want to tackle tomorrow’s multi-technical challenges with us?

Then join our experts in the various innovative and exciting projects of Equans. You get the opportunity to use your technical skills as well as to discover cutting-edge technologies and help customers in the 3 major transitions of today: the energy transition, the industrial transition and the digital transition.

Joining Equans is more than that! You also get:

• a competitive salary in line with your education and experience
• interesting training and career opportunities
• group-, hospitalization-, disability insurance
• eco & meal vouchers, representation allowance
• concessionary travel, lease car
• smartphone with subscription, laptop, internet fee
• additional paid leave, seniority leave, homeworking

We are looking forward to meeting you!

Are you interested in this position and do you have questions? Please contact our HR colleague Olivier Gustin - +32 489 80 94 75 or olivier.gustin@external.equans.com 

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IT Project Leader

We are looking for an IT Project Leader (Brussels).

As IT Project Leader you manage projects within the Global Shared Line of Service Digital Workplace. The Digital Workplace SLS will be delivering services on workstations (~ 55K workstations at term), Office 365 (up to potentially 100K employees), identity and access management components (Service-Now) and other global security services (Intune, Proofpoint, CyberArk,…).

Your job?

• you are responsible for overseeing all aspects end to end of your assigned IT projects
• you set project goals and come up with plans to meet those goals
• you maintain project timeframes, budgeting estimates and status reports
• you coordinate/manage project team members and develop schedules & individual responsibilities
• you deliver projects on schedule and within budget
• you use project management tools to track project performance & schedule adherence
• you conduct risk assessments for your projects
• you organize all activities to guarantee proper stakeholder management with all stakeholders (IT and business) to discuss project goals and progress
• you report to the IT Program Manager or IT Program Director

What do you need to succeed in this job with the support of SLS management?

• you have a master’s degree or equivalent through experience, and have more than 3 years of relevant experience as IT project leader by preference in an IT to IT context
• a project management certification such as Prince 2, PMI or Scrum is an asset
• experience in Offshore project management is an asset
• you are skilled in people and stakeholder management
• you have the ability to understand technical issues and explain them in an easy way
• you have analytical and problem-solving skills to handle any issue that occurs during project completion
• you have organization and time management skills to keep projects on track and within budget
• you have excellent resource planning and task scheduling skills
• you are pro-active and have a problem solving mindset
• you are able to work in a fast-paced and very demanding environment
• you have a hands-on attitude and are open to tasks outside of the classic task description
• you are customer-oriented and have a learning mentality
• you are a true communicator (written and verbal) who can coordinate with team members and management
• fluent in English (mandatory) and Dutch or French

Equans, a Bouygues group company, is the world leader in multi-technical services with offices in 20 country hubs.

With nearly 95,000 highly qualified employees and a strong geographic footprint through our historical local brands, we have excellent technical know-how in design, installation, maintenance and performance services, with a unique combination of skills as in HVAC, cooling & fire protection, facility management, digital & ICT, electrical, mechanical & robotics.

As a Group we have defined a number of Shared Line of  IT Services which will deliver services globally across all business units (24/7).

Want to tackle tomorrow’s IT challenges with us?

Then join our experts in the various innovative and exciting projects of Equans. You get the opportunity to use your technical skills as well as to discover cutting-edge technologies and help customers in the 3 major transitions of today: the energy transition, the industrial transition and the digital transition.

Joining Equans is more than that! You also get:

• a competitive salary in line with your education and experience
• interesting training and career opportunities
• group-, hospitalization-, disability insurance
• eco & meal vouchers, representation allowance
• concessionary travel, lease car
• smartphone with subscription, laptop, internet fee
• additional paid leave, seniority leave, homeworking

Last but not least: a modern office location, regular fun events and a great team to work with.

We are looking forward to meeting you!

Are you interested in this position and do you have questions? Please contact our HR colleague Olivier Gustin - +32 489 80 94 75 or olivier.gustin@external.equans.com 

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IT Program Director

We are looking for an IT Program Director (Brussels).

As IT Program director you will be at the heart of the IT program & portfolio management within the Global Shared Line of Service Digital Workplace. The Digital Workplace SLS will be delivering services on workstations (~ 55K workstations at term), Office 365 (up to potentially 100K employees), identity and access management components (Service-Now) and other global security services (Intune, Proofpoint, CyberArk,…).

Together with your team of PM’s & PL’s you have the freedom to set up the department as you see fit to achieve the requested results. This means you are responsible for researching, planning, promoting, implementing, and evaluating an organization’s program within SLS DWP.

In addition you are responsible for achieving organizational goals by identifying processes, setting and managing deadlines, supervising and leading program and project managers, overseeing progress and performance, monitoring budgets, and allocating resources.

You directly report to the SLS Director.

More concretely:

• you ensure the coordination and delivery of multiple international programs within Equans IT requiring cross business and SLS unit coordination
• you manage dependencies and interfaces between IT programs/projects and escalate recommendations to executive levels when appropriate
• the budget allocated to the IT programs is in your hands. You organize, in due time, an analysis to verify the expected achievements and results
• you are responsible for the quality assurance, overall integrity of the IT programs by making sure that the framework is implemented and you organize regular lessons learned
• you handle customers‘ expectations by identifying and understanding their interest(s)/influence(s). You put in place a pro-active communication/action plan which is regularly updated along the IT program lifecycle
• you participate and execute a steering committee in order to share the progress of the ongoing programs, critical risks and obtain decisions from the responsible stakeholders
• you are responsible for the portfolio management within the SLS in tight alignment with global PMO

What do you need to succeed in this job with the support of SLS management & your team?

• you have a master’s degree or equivalent through experience, and more than 5 years of relevant experience as IT program manager/director
• you possess proven portfolio management skills
• you are skilled in people and stakeholder management
• you are a true leader and an excellent communicator by nature
• you have good negotiation skills and are able to expose/challenge to a c-level management in a diplomatic way
• you are pro-active, have a problem solving mindset and are driven for result
• you are able to work in a fast-paced and very demanding environment
• you have a hands-on attitude and are open to tasks outside of the classic task description
• you are methodic and proficient in planning
• fluent in English (mandatory) and Dutch or French

Equans, a Bouygues group company, is the world leader in multi-technical services with offices in 20 country hubs.

With nearly 95,000 highly qualified employees and a strong geographic footprint through our historical local brands, we have excellent technical know-how in design, installation, maintenance and performance services, with a unique combination of skills as in HVAC, cooling & fire protection, facility management, digital & ICT, electrical, mechanical & robotics.

As a Group we have defined a number of Shared Line of IT Services which will deliver services globally across all business units (24/7).

Want to be the bridge between Strategy & Execution within Equans SLS Digital Workplace?

Then join our IT experts in the various innovative and exciting projects of Equans. You get the opportunity to use your technical skills as well as to discover cutting-edge technologies and help customers in the 3 major transitions of today: the energy transition, the industrial transition and the digital transition.

Joining Equans is more than that! You also get:

• a competitive salary in line with your education and experience
• interesting training and career opportunities
• group-, hospitalization-, disability insurance
• eco & meal vouchers, representation allowance
• concessionary travel, lease car
• smartphone with subscription, laptop, internet fee
• additional paid leave, seniority leave, homeworking

Last but not least: a modern office location, regular fun events and a great team to work with.

We are looking forward to meeting you!

Are you interested in this position and do you have questions? Please contact our HR colleague Olivier Gustin - +32 489 80 94 75 or olivier.gustin@external.equans.com

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Service Improvement Manager

Equans in Brussels is looking for a Service Improvement Manager.

As Service Improvement Manager you are responsible for identifying, designing, and delivering priority changes to services which improve ways of working for colleagues and deliver better outcomes for customers and the business. By working closely with managers and their teams you ensure that improvements are designed in a collaborative way using customer and other insights. You make sure they are delivered in a prioritized and planned way which will ensure that expected benefits for customers and teams are realized.

In this role:

• you work with business stakeholders to build a continuous improvement environment, supporting an ongoing program of change
• you identify trends and process variations
• you work in a team to facilitate process improvement-based workshops that drive ideas and solutions
• you support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within IT operations processes
• you assist in the development and implementation of a ‘best-in-class’ continuous improvement strategy that drives operational excellence and enhances the colleague experience

What do you need be successful in this function?

• experience with the hands-on implementation of continuous improvement programs and lean solutions
• experience with designing remediation plans to address efficiency issues, and track record of following through to ensure closure
• understanding of continuous improvement concepts or adequate experience
• stakeholder engagement communication
• project and product management: able to translate business needs into requirements

Want to tackle tomorrow’s multi-technical challenges with us?

Then join our experts in the various innovative and exciting projects of Equans. You get the opportunity to use your technical skills as well as to discover cutting-edge technologies and help customers in the 3 major transitions of today: the energy transition, the industrial transition and the digital transition.

Joining Equans is more than that! You also get:

• a competitive salary in line with your education and experience
• interesting training and career opportunities
• group-, hospitalization-, disability insurance
• eco & meal vouchers, representation allowance
• concessionary travel, lease car
• smartphone with subscription, laptop, internet fee
• additional paid leave, seniority leave, homeworking

We are looking forward to meeting you!

Are you interested in this position and do you have questions? Please contact our HR colleague Olivier Gustin - +32 489 80 94 75 or olivier.gustin@external.equans.com

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